F.A.Q.

1. Can I rent a car for a day?
2. Who should book online?
3. How can I book a car?
4. What type of cars can I rent at SimpleRents?
5. Where can I get to know about any sales or special offers?
6. Where is the head office of SimpleRents?
7. How and when can I contact SipleRents?
8. Can a foreigner rent a car?
9. Where can I get my car?
10. What requirements do I need to meet to rent a car and what papers do I need?
11. Who can drive the hired vehicle?
12. What does the rental fee include?
13. How and when do I need to pay the rental fee?
14. Is it possible to make the contract longer?
15. Can I rent a vehicle long term?
16. Can I travel international with the rental car?
17. Can I pay in Euro at SimpleRents?
18. Do I need to pay any additional fees on top of rental fee?
19. What doesn’t the rental fee include?
20. What are my responsibilities during the rental term?
21. What type of insurance conditions are needed?
22. Are there any extra services, equipments what I can require?
23. How can I modify or cancel my booking?
24. How many km can I do by the car?
25. What do I need to do in case of accident?
26. What do I need to do in case of break down?
27. Where do I need to take the vehicle at the end of the contract?

1. Can I rent a car for a day?

Yes.

2. Who should book online?

3. How can I book a car?

Via e-mail, telephone or on-line.

4. What type of cars can I rent at SimpleRents?

You can choose from economic models, standard and high class models, hatchbacks, automatic, 7 seaters, luxury cars, 4x4s and vans.

5. Where can I get to know about any sales or special offers?

You can get all information from our webpage including our current special offers.

6. Where is the head office of SimpleRents?

H-1195 Budapest, Vas Gereben utca 4/C.

7. How and when can I contact SipleRents?

Phone: +3630-677-3212
Opening hours : M-F: 8:00-17:00
On-line booking: 24/7
Assistance: +3670-933-3003 (24/7)

8. Can a foreigner rent a car?

Yes. We provide our services to any nationality customers with a valid passport, cat B driving license and embossed credit/debit card. We speak English.

9. Where can I get my car?

You can get it at SimpleRents head office or if it is required we deliver it to you nationwide.

10. What requirements do I need to meet to rent a car and what papers do I need?

Hungarian citizen: over 18 individual, cat B driving license, ID, proof of address card.

Hungarian company: certificate of incorporation, specimen signature and authorization if needed. Client’s ID, proof of address card and driving license.

International citizen: passport, cat B driving license, embossed credit or debit card, ID and proof of address.

Milage limit: 600 km/day, 3500 km/month. If you exceed the limit you need to pay extra 49 Huf/km fee.

11. Who can drive the hired vehicle?

You can dedicate an another person in your written authorization what your contract includes.

12. What does the rental fee include?

Permit to use the vehicle, full service, seasonal preparations, insurance and assistance fee.

13. How and when do I need to pay the rental fee?

Both the deposit and the rental fee have to be paid in advance by bank trasfer or in cash.

14. Is it possible to make the contract longer?

Certainly yes. In this case you need to let us know before the end of the contract how much longer you wish to use the vehicle. The new contract’s fee has to be paid in advance too.

15. Can I rent a vehicle long term?

Yes. In this case we prepare a special offer for you.

16. Can I travel international with the rental car?

Yes. You can travel all over Europe except Serbia and Romania. You need to pay a one off border crossing fee of 5.000 Huf+VAT.

17. Can I pay in Euro at SimpleRents?

Yes, you can.

18. Do I need to pay any additional fees on top of rental fee?

In case of ordinary usage you don’t need to pay anything extra. If you exceed the milage limit you need to pay extra 49 Huf/km.

19. What doesn’t the rental fee include?

It doesn’t include motorway fees, third party insurance excess fee, parking fee and all type of penalities.

20. What are my responsibilities during the rental term?

During the rental term you take over all responsibilities. If you make any damage to any third parties, to SimpleRents or on the car you have the responsibility for that and you need to pay for it.

21. What type of insurance conditions are needed?

Compulsory and third party insurance.

22. Are there any extra services, equipments what I can require?

Yes. There is a 24/7 assistance service. If required we provide exchange car. You can have your vehicle delivered to you. Personal driver service. Child seat. Sat nav. Snow chain. Roof box, roof rack, bicycle rack.

23. How can I modify or cancel my booking?

You need to let us know 24 hours before the deadline in a written format what can even be an e-mail.

24. How many km can I do by the car?

600km/day, 3500 km/month. If you exceed the limit you need to pay an extra 49 Huf/km fee.

25. What do I need to do in case of accident?

You need to call the relevant authorities (police, ambulance, fire brigade) and the SimpleRents assistance line. SimpleRents makes a decission with you about the recovery and the payments if needed.

26. What do I need to do in case of break down?

You need to call SimpleRents assistance line. They will advise you what to do.

27. Where do I need to take the vehicle at the end of the contract?

You need to take it to SimpleRents head office (1195 Vas Gereben utca 4/C.) or if you require we pick it up at you.